Payments Policy

Payment Terms & Conditions: A Guide for Our Valued Customers

In the bustling world of e-commerce, the convenience of online shopping comes hand in hand with the responsibility of understanding payment terms and conditions. At Navcolour, we prioritize transparency and reliability in every transaction. Therefore, we’ve outlined our payment policies to ensure a seamless shopping experience for our valued customers.

Transparent Pricing:

At Navcolour, we believe in upfront and honest pricing. We do not apply any hidden charges to your purchases, except for shipping fees if necessary. You can shop with confidence knowing that the price you see is the price you pay at checkout.

Payment Failure Resolution:

Encountering a payment failure can be frustrating, but rest assured, we’re here to assist you through the process. If you face a payment failure, we kindly ask you to retry the transaction while ensuring the accuracy of the information provided to the payment gateway. Double-check your account details, billing address, and any necessary passwords for net banking. Additionally, verify if your internet connection is stable throughout the transaction.

In the unfortunate event of a payment failure resulting in a debit from your account, don’t worry. Typically, the amount is automatically rolled back to your account within 7 business days. However, if you require further clarification or assistance, feel free to email us or contact us with your order number, and our dedicated team will promptly address your concerns.

Refund Policy:

Once an item is delivered, we do not provide cash refunds. Similarly, no cash refunds will be issued for returned goods. We strive to maintain the highest quality standards, but if you encounter any issues with your purchase, please refer to our return policy for alternative solutions.

Secure Payment Methods:

To ensure the security of your transactions, we urge you to make payments only through our official banking details. Please refrain from making payments to any individual or unauthorized account associated with our company. Navcolour Enterprises LLP holds no liability for payments made to unauthorized sources.

Wrong Payments Resolution:

In the rare instance of a wrong payment, we encourage you to contact our customer service experts within 24 hours of the erroneous transaction. Provide appropriate proof of the error, and our team will work diligently to rectify the situation and ensure a satisfactory resolution.

At Navcolour, your satisfaction and trust are paramount. By adhering to these payment terms and conditions, we aim to provide you with a secure and enjoyable shopping experience. Should you have any further questions or concerns regarding payments, feel free to reach out to our customer support team. Happy shopping!