Shipping & Delivery

Our Shipment & Delivery Policy

In the age of e-commerce, where convenience is key, ensuring a smooth delivery process is paramount. At Navcolour, we understand the importance of timely and secure deliveries, which is why we have crafted a comprehensive Shipment & Delivery Policy to guarantee a hassle-free experience for our valued customers.

Delivery Schedule

We value your time, which is why we strive to deliver your orders promptly. Our delivery schedule spans from Monday to Saturday, excluding public holidays. Orders placed before 11:55 am will be dispatched on the same day, depending on the volume of orders. We understand that timely delivery is essential, and we work diligently to meet your expectations.

Free Delivery Within Bangalore Urban Radius

As a token of appreciation for choosing us, we offer free delivery for orders above 12000/- within the Bangalore urban radius. We believe in rewarding our loyal customers and making their shopping experience even more delightful.

Delivery Beyond Bangalore Limits

For customers residing beyond Bangalore limits, delivery costs will be incurred as charged by the transport service. While we extend our services to a wider audience, we want to ensure transparency regarding delivery charges beyond our local radius.

Door Delivery or Pickup from Transporter

We take pride in offering convenient options for receiving your orders. We provide Door delivery of the package but, we regret to inform you that despite our best efforts, if your package could not be successfully delivered to your specified address. In this scenario, we kindly request that you proceed to the transport warehouse to collect your item. Please remember to get along any necessary documentation, such as your identification, and any tracking information you may have received.

If you have any questions or concerns regarding the pickup process, please do not hesitate to contact our customer service team, who will be more than happy to assist you.

Protected Packaging, Tailored Sizing

Every item that leaves our warehouse is packed with utmost care. Our team ensures that each box or bag is well-protected, and sized accordingly to accommodate your order securely. We understand the importance of your purchases, and we go the extra mile to safeguard them during transit.

Liability and Reporting

While we take every precaution to ensure the safe delivery of your orders, unforeseen circumstances may arise. We want to emphasize that the company is not liable for any damages incurred during transportation. However, in the rare event of wrong or short shipments, we urge customers to report the issue to our customer care executive within 12 hours. Failure to do so may affect our ability to address the matter effectively.

Disclaimer for Delayed Deliveries

Despite our best efforts, delays may occur due to factors beyond our control, such as acts of God, natural calamities, and disasters. While we deeply regret any inconvenience caused, we want to assure you that we will do everything in our power to minimize disruptions and keep you informed throughout the process.

At Navcolour, customer satisfaction is our top priority. We are committed to providing a seamless shopping experience from start to finish, and our Shipment & Delivery Policy reflects this dedication. Shop with confidence, knowing that your orders are in good hands. Thank you for choosing us as your trusted partner in online shopping.